Visitor Restrictions Put in Place

In response to the first confirmed case of COVID-19 for Tompkins County, Cayuga Medical Center has established visitor restrictions for the hospital and offsite facilities.


Contact: John Turner, Vice President, Public Relations
(607) 274-4498
Cayuga Health
Ithaca, New York

March 14, 2020, Ithaca, New York –– In light of the first confirmed case of COVID-19 in Tompkins County and in order to protect the safety of our patients, visitors, staff, and communities we serve Cayuga Medical Center is putting visitor restrictions in place that will begin March 15th at 3 p.m. and remain in effect until further notice. The restrictions are as follows:

  • All patients, visitors, and employees entering the building will be screened.
  • One visitor will be allowed per inpatient. 
  • You will not be allowed entry into any Cayuga Medical Center building if you are sick.

Any and all visitors, including family members, with symptoms of illness such as fever, cough, or shortness of breath will not be allowed in patient areas to help control the spread of illnesses. Cayuga Medical Center will work with families who have special circumstances, such as a critically ill or injured family member, on a case-by-case basis.

We understand this will be difficult for some patients and apologize for the inconvenience. We encourage everyone to make use of technology such as phones and tablets to communicate with people outside of the hospital.

Additionally, we are aware that a number of people from the community come to the hospital to get meals, so in order to protect our staff and patients, our Garden Café, Express Cafe, and East Campus Café will no longer be open to the general public until further notice. We again apologize for any inconvenience this may cause.


About Cayuga Health

Cayuga Health (CH) has two hospitals, Cayuga Medical Center and Schuyler Hospital, as well as a multi-specialty group, Cayuga Medical Associates. Combined employment, including affiliated organizations, is over 2,200 employees. CHS is clinically linked to Mayo Medical Laboratories, Rochester Regional Health for cardiac services, Roswell Park for cancer services, and the University of Rochester for neurosciences. It has also teamed up with Family Health Network of Central New York to enhance care in the region.

About Cayuga Medical Center

Cayuga Medical Center [CMC] is a not-for-profit, acute-care medical center bringing state-of-the-art diagnostic and treatment services to the residents of Tompkins, Cortland, Seneca, and Tioga counties. CMC houses over 200 beds and employs 1,200 health-care professionals and has a medical staff of 200 affiliated physicians.

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