Cayuga Medical Center opened our new laboratory in 2012 after four years of careful planning and design and helpful advice from our collaborators at Mayo Medical Laboratories. Ours is a full-service laboratory offering a level of service comparable to much larger facilities. We provide testing in all major areas of clinical laboratory including chemistry, special chemistry, cytology, molecular microbiology, pathology, urinalysis, hematology, coagulation, and blood banking.
Our lab has been described by inspectors as a model of what an exemplary hospital laboratory should be, from the flexible infrastructure to accommodate evolving laboratory medicine to the staff’s embrace of “lean” work principles and their adoption of new concepts relating to effective teamwork. The open layout for maximum efficiency and the successful integration of the very latest processes represent the state-of-the-art in function and aesthetics. Our new space includes special accommodations for various surgical specialties, additional space for future expansion, and the latest technology for maximum efficiency and patient safety. In keeping with commitment to be a good neighbor in Tompkins County, the lab was designed and built in accordance with Leadership in Energy and Environmental Design (LEED) standards.
Credentialed, Experienced Laboratory Professionals
Cayuga Medical Center Laboratory operates under the experienced direction of board-certified clinical and anatomical pathologist, Dr. Elizabeth Plocharczyk, medical director of the Laboratory. Dr. Plocharczyk has subspecialty training and expertise in cytology and dermatopathology. She works closely with administrative director, Anntoinette (Toni) Burger, MBA, MT (ASCP) and a staff of more than ninety employees, including thirty laboratory technologist and technicians.
Our Commitment to Customer Service
Cayuga Medical Center Laboratory provides laboratory services to the majority of physician practices in the area. We are committed to providing each of them with a robust roster of services. We serve physician practices, local educational and health-care institutions, and most important of all, individual patients in the hospital and outpatient settings.
- Our goal is to deliver a level of care and service that is equal to or better than any medical center anywhere in the region.
- Our lab has the same test menu as the largest labs in America and we handle a very high volume of work.
- We are focused at all times on the right way to proceed in order to get accurate test results. Accurate lab work is one of the most fundamental parts of health care.
- Our client service staff plays a key role in elevating our customer relations by being immediately available to take calls and answer questions coming from our clients.
Patient safety, accurate and rapid testing results, and staying at the forefront of laboratory medicine and technology are our top priorities so that we may serve you better. We perform close to a million tests annually and this number rises with each passing year as an increasing number of physician practices choose our lab over other labs in the region.
Computer Connectivity with Area Physicians
The Laboratory at Cayuga Medical Center provides secure online access for medical staff members to refer patients and to view clinical results on referred patients. Through our protected electronic medical records (EMR) system, physicians can order tests online and view their patients’ clinical notes, laboratory test results and pathology reports. This gives physicians and their patients the best opportunity to review test results together, quickly and easily during a patient’s office visit.
Collaboration with Mayo Clinic Laboratories
The Mayo Medical Clinic serves as the official reference laboratory for Cayuga Medical Center. In this role, Mayo Clinic Laboratories (MCL) performs tests that are done infrequently and tests for rare conditions that require special expertise and equipment. Genetic testing for certain familial cancers, inherited metabolic diseases, and bleeding disorders are among the types of tests for which Cayuga Medical Center uses MCL. However, the Cayuga Medical Center Laboratory is now doing more molecular diagnostic and prognostic testing here in Ithaca and this trend will continue.
The Mayo Clinic is a highly regarded academic center that offers reference laboratory services. Unlike other commercial labs, the Mayo Clinic has a distinct mission: to assist their collaborating labs as they grow and acquire additional expertise. We work closely with our colleagues at Mayo to increase lab efficiencies, expand our capabilities, and make our laboratory service as seamless and dependable as possible. Our tech staff benefits from educations courses and weekly teleconferences, which help us as we adopt new technologies and expand our own abilities in esoteric testing.
Laboratory Services Through the Cayuga Health System
In 2014 Cayuga Medical Center in Ithaca and Schuyler Hospital in Montour Falls established the Cayuga Health System to enhance the quality of patient care in the region and to focus on the ways in which our members could work cohesively. To that end, Cayuga Medical Center and Schuyler Hospital Laboratories have integrate laboratory operations to provide high quality and efficient services to their communities.
The Cayuga Medical Center Laboratory is accredited by The Joint Commission (TJC), which is a private, independent, not-for-profit organization governed by representatives from the American College of Surgeons, the American Dental Association, and the American Medical Association. TJC is the world’s leading health-care accrediting body and is responsible for setting national patient-care standards. Our Laboratory undergoes TJC’s rigorous accreditation process every two years. We have consistently maintained our accreditation thanks to the high standards and excellent training of our Laboratory leadership and professional staff.
Cayuga Medical Center
101 Dates Drive
Ithaca, New York 14850
(607) 252-3320 fax
Open M-F 7:00 a.m.-5:30 p.m.
Sat 7:00 a.m.-2:00 p.m.
Cayuga Medical Office
1020 Craft Road, Suite B
Ithaca, NY 14850
(607) 274-4691 fax
Open M-F 7:00 a.m.-5:00 p.m.
Sat 7:00 a.m. to 11:30 a.m.
Community Corners Medical Office Building
905 Hanshaw rd. Suite B
Ithaca, New York 14850
(607) 319-0373 fax
Open M-F 7:00 a.m.-5:00 p.m.
1129 Commons Avenue
Cortland, NY 13045
(607) 218-6202 fax
Open M-F 7:30 a.m.-3:30 p.m.
Sat 7:30 a.m. to 12 p.m.
Dryden Family Medicine
5 Evergreen Street
Dryden, NY 13053
(607) 252-3972 fax
Open M-F 8:30 a.m.-4:00 p.m.
Closed for lunch 12:30 p.m.-1:00 p.m.